For independent small hotels and lodges, standing out in the hospitality space means making smart choices with limited resources.
One of the best ways to boost your visibility and attract new guests is by leveraging Online Travel Agents (OTAs) like Booking.com, Expedia, and Airbnb.
These platforms open your doors to a global audience, but keeping everything running smoothly across multiple OTAs can be a real challenge.
That’s where Proactive Hospitality Solutions’ OTA Management service steps in.
We understand that smaller properties don’t always have the time or team to keep a close eye on every platform. Our service is designed to support your existing systems—not replace them—by stepping in to monitor listings, catch issues early, and keep your presence polished and consistent across OTAs. It’s not about just being listed; it’s about being visible in the right way, at the right time.
With Proactive on your side, you gain peace of mind knowing that the technical details aren’t slipping through the cracks. From keeping your content aligned to helping spot trends in guest feedback and keeping track of your property’s performance, we make sure you’re getting the most out of your OTA partnerships.
Why OTA Management Services Matter (Without the Headache)
At the end of the day, managing your property’s presence across multiple OTAs takes time, tech, and a bit of know-how. Here’s how working with Proactive Hospitality Solutions makes that easier for small hotels and boutique stays:
Smarter Multi-Listing Setup
We help you fine-tune your OTA strategy by reviewing how your current setup supports a multi-platform approach. This includes guiding you on the right channel manager and checking whether it connects to the platforms you care about.
Pricing That Makes Sense
With market trends, seasons, and competitors constantly shifting, we help you stay one step ahead by advising on rate updates—not just relying on automation but also factoring in real-world business goals.
Fewer Surprises (Like Overbookings)
Things go wrong—systems glitch or syncs fail. We keep a close eye on the tech, catch issues before they become problems, and work with your system partners to get things fixed fast.
Your Time Back
You don’t need to be logging into five platforms every time you change a rate or run a promotion. We handle content updates across your OTAs, keeping everything consistent and polished.
Insight into Guest Feedback
We track your reviews and flag any trends, giving you the info you need to take action and improve. While we don’t respond to guests, we make sure you’re not missing key insights that could affect your online reputation.
Let us handle the complexities of online distribution, so you can focus on what matters most—providing exceptional experiences for your guests.
Choose the Right OTA Support for Your Property
We know that every property’s needs are different, so we’ve created flexible packages to match where you are in your OTA journey:
OTA Maintenance Package
Perfect if you already have your setup in place and just need regular monitoring and updates on a few platforms. We’ll keep everything running smoothly behind the scenes.
Standard OTA Management Package
If you’re listed across more platforms and need a broader scope of monitoring and support, our standard package has you covered. We help ensure consistency, catch issues early, and make sure your listings stay accurate and up to date.
Revenue Management Add-Ons
Need help with pricing?
Our Revenue Management team can create a once-off pricing model tailored to your property, or you can opt for a more comprehensive plan where we build and implement a dynamic strategy for you.
Whether you’re after basic support or full-on strategic help, we’ve got a package that fits. Let’s find the right one for your property.