The Proactive Story
As hospitality professionals we are very fortunate to be exposed to amazing food, places, experiences,...
The importance of having a review strategy
Do customer reviews really matter? The answer is yes, they do! With the emergence of...
The future of hotels lies within their systems
From manual spreadsheets to an everchanging platform that extends well beyond the front desk…starting from...
Telephone Ethics And Etiquette
important and business is getting more and more cold and clinical. With smart phones getting...
Outsource Your Reservations Service
Are you busy maximising your revenue and occupancy? Are you following up on provisional reservations?...